Estimated dispatch dates
Our estimated dispatch dates are based on the latest stock and lead time data available to us on a daily basis. Please note that there are occasionally exceptions to this estimation – these can include orders over a certain quantity where we have to check with our manufacturers, and also where we encounter unforeseen circumstances such as unexpectedly high seasonal demand.
All in-stock will be dispatched the same day – normally for delivery within two working days providing the items being ordered are in stock and the order is placed by 2pm.
Handling and carriage charges*
*Please note these charges are specific to website orders. There may be an additional delivery charge based on non-mainland UK locations and in the instances of non-stock items being delivered (such as bulky, heavy or hazardous goods).In the unlikely event that your order incurs additional charges, you will be contacted by our Customer Service Team at the point your order is being processed.
UK deliveries (including Eire)
|Net Goods Value||Up to £74.99||£75+|
|Guaranteed next day pre-10.30am||£19.95*||£19.95*|
|Saturday delivery pre-10.30am||£24.95*||£24.95*|
We think that you’ll be 100% satisfied with your purchases. However if for any reason your requirements aren’t met or you’ve simply changed your mind, then just give us a call on 01772 735 835 within 14 days of delivery and we’ll be happy to arrange a return and discuss a replacement. Please note personalized items are excluded.